Primary care physicians handle a broad range of problems for people
of all ages. They can treat acute and chronic illnesses. When needed,
they refer patients to other specialists. Family care physicians must
complete a 3-year residency and pass a national board exam. Their
residency programs cover areas of internal medicine, pediatrics,
obstetrics, and orthopedics.
Moving to a new area or joining a new health plan requires choosing
a new provider. Do not be tempted to make a quick decision. Make the
choice when you are healthy, not sick.
Some tips to help choose the correct primary care physician are:
- ask for referrals from friends, colleagues, pharmacists, or the
county or state medical society
- after choosing one or more possible providers, call to verify that
the provider is accepting new patients
- check on the provider's credentials. Board certified
physicians have received additional training (up to 7 years) in a
medical specialty and have passed a national board exam. Some
providers use the term "board eligible" for the first year or
two after training before taking the exam. Beware of physicians who
use it continually, because they have never passed the exam. Check on
certification by calling the local, county, or state medical society.
Another good resource to contact is the American Board of Medical
Specialties at (866) ASK-ABMS or (866) 275-2267 or visit their website
at www.abms.org. Any state's medical licensing board can verify
whether the provider's license is current or expired.
- contact the provider's office and ask about office hours and
appointments, location, payment policy, and insurance coverage
- schedule an interview to meet and get to know the provider. This
will give a clear idea of the provider's approach. How is
emergency care handled? Who is the medical backup when the provider is
away? Is telephone consultation available to patients?
- while at the office, notice how the office looks and how patients
are greeted. Expect courtesy, respect, dignity, and
responsiveness.
If the health insurance or HMO coverage limits the choice of
providers, obtain a provider directory. Check the plan's directory
for names, locations, and other information.
Disclaimer: This content is reviewed periodically and is subject to
change as new health information becomes available. The information
provided is intended to be informative and educational and is not a
replacement for professional medical evaluation, advice, diagnosis or
treatment by a healthcare professional.
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